Sound not working in Windows 8.1. The surround sound channels 5.1 and 7.1 outputs are not working perfectly in Windows 8.1. In windows 8.1 Pro, when we try to play any audio through the surround sound channels then the 5.1 and 7.1 outputs are not working perfectly. If we try to solve the problem by installing the latest Realtek Audio Driver then all is in vain. Other channels work perfectly in windows media. There is only problem with the 5.1 and 7.1 outputs. So, to solve this sound problem occurring in windows 8.1 Pro, follow the simple steps.
How To Fix Sound Not Working In Windows 8.1
First of all, in windows media player, configure surround sound setting. You can do so by opening Windows Media Center (WMC) → General → Windows Media Center Setup → Set up Your Speakers and then move to the next page by clicking on next. Now mark “Mini-plug (analog)” box and then select 5.1 or 7.1 speakers. Now click on next and then press Test button to know whether sound is coming or not. Then click next and then finish.
Goto Control Panel → Speakers.
Then select your speakers set under the playback devices tab and open the properties.
Now move to the “Enhancement Tab” and mark the “Speaker Fill” box.
Finally, click on OK to enable the feature.
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Sound not working on a PC is a common sound error and the fix is very simple. The above steps are working for all Windows users, but if you still receive sound error, then please comment below.