Solved: Bluetooth Device Not Working In Windows 8.1

Today I upgraded my Windows 8 to Windows 8.1 in my dell inspiron and there are many great features and new apps. But the old issue of Bluetooth problem in windows 8 is not solved by upgrading windows 8 to windows 8.1. But don’t worry, because after working hard and using my tricks on the major issue of Bluetooth in windows 8, today I solved Bluetooth problem in windows 8.1. So now you all can solve Bluetooth issue with the help of my trick.

Bluetooth Problem In Windows 8.1

There are unusual Bluetooth problem in windows 8.1. In Windows 8.1 my Bluetooth mouse, keyboard and headphones were already paired but not able to connect. The blue tooth device connect my wireless Bluetooth devices for few Seconds and then disconnect and searching again and again. My Bluetooth device disconnect again and again and Shows a Error “The btvstack could not be started”. So follow below steps to solve this problem. [tested in dell inspiron and working for all dell laptops].

Download Microsoft Windows 8.1 Pro Pack (Win 8.1 to Win 8.1 Pro Upgrade)

FIX: Bluetooth Not Working In Windows 8.1

Step 1:

→ Go to RUN (Windows Logo + R) and type “services.msc” and Enter.

Step 2:

→ Now find “Bluetooth Support Service” and double click on it.

Step 3:

→ In General Tab change startup type Manual to Automatic.

Step 4:

→ Now click on Log On Tab and mark on “This Account” and type your account name or browse to find your account name.

Step 5:

→ Now remove both hidden password and restart your PC.

Step 6:

→ Now Re install your Bluetooth drivers. You can download latest Bluetooth drivers from your PC official website.

Step 7:

→ If Bluetooth drivers not compatible with Windows 8.1 then follow simple steps.

Step 7a:

→ Go to RUN(Windows logo + R) and type “regedit” to open registry editor.

Step 7b:

→ In registry editor go to HKEY_LOCAL_MACHINE/SOFTWARE/Microsoft/Windows NT/CurrentVersion

Step 7c:

→ In Current Version find Current version and change the value 6.3 to 6.2.

→ Now check your Bluetooth device, If you have any question about this problem please comment below.

Solution 2: Watch Video Tutorial Here

This solution is working for all major laptop brands and manufacturers like Dell (Inspiron, Latitude, Precision, Studio, Vostro, XPS, Studio XPS, Alienware), HP (HP Pavilion, HP Omnibook, HP Elitebook), Sony (VAIO), Lenovo (ThinkPad, IdeaPad, 3000 series), Acer (TravelMate, Extensa, Aspire), Asus (Asus Eee, Zenbook), Toshiba (Dynabook, Portege, Tecra, Satellite, Qosmio, Libretto), Samsung (Sens), CompaqIBM, etc.

Recommended Bluetooth Solutions:


  1. Ash says

    You are fantastic. I’m using ASUS VivoBook S551LB and the Bluetooth Tab literally froze everytime I try to open it. Uninstalling and restarting with or without re-installing didn’t solve anything.

    I tried your solution exactly as you described it and my bluetooth is working perfect now and I connected my wireless headset to my notebook.

    You have my gratitude.

  2. Joshua Hurst says

    Thank you so much for posting this! I can’t believe it took me 9 days of searching and trying different things to find this solution. You are a lifesaver! On a second note, it never takes me this long to find a solution for my linux issues. Shame on you Microsoft/Dell

  3. Olivia says

    Works like a charm! I can finally use my headset without having to uninstall/reinstall everytime. THANK YOU.

  4. Kiryl says

    Thanks alot, it does work!

    ASUS ux32ln… I did the manipulations presented on video,
    then removed BT drivers for win 8 and installed BT driver for win 7×64 (they are the same i assume ) )
    and chnaged the value 6.3 to 6.2 (which is most important thing i think).

  5. yasin says

    you are awesome. I have been trying to connect my jambox classic to my acer aspire s 391 for days. I tried alot of things. They did not work. But this one worked. Thanks alot.

  6. Hadas says

    Thank you!!!!!!!!!!!!!!!
    Its the only solution that worked for me!!!
    The explanations were so clear and easy to do, thanks alot!!!
    (Asus book)

  7. Anam says

    Thank u so much..i was really worried because of my Bluetooth not working. Evn by WiFi was not working but with ur solution both are working fine now. Thanx a lot

  8. Lani says

    Thank you so much! This actually worked for me. I was wondering why my bluetooth started having problems after factory resetting my HP laptop even though it used to work fine before that. Now I can use my wireless headphones like normal again. Glad I stumbled upon your post!

  9. chrisfromgreece says

    I didn’t expect it to work but it did !
    Bluetooth headphones+mic is the most convenient thing to hear music, speak via skype/viber and to watch late night horror movies without giving anyone hurt attacks.
    thank you

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