Error code 0xd0000072/0xd000005e In Windows 8.1 while switching to a Microsoft account. Your account wasn’t changed to this Microsoft account. So Local Microsoft account works almost fine in windows 8.1 but when I tried to switch it to a Microsoft account, then it says that “We’re sorry, but something went wrong. Your account wasn’t changed to this Microsoft account. Error code: 0xd0000072″ or “Error Code 0xd000005e“ and hence do not allow to switch accounts to Microsoft account. The main reason for this issue is either proxy setting or it may be a corrupted profile that is keeping us away of switching to a Microsoft account.
How To Solve the Error 0xd0000072 or 0xd000005e
First of check if your Microsoft account is running well or not by visiting https://status.live.com/.
Now to reset the proxy settings, open the administrative command prompt window by right clicking on the windows logo.
Then input the commands given below one after the other and press enter.
import proxy source=ie
That’s it. Now restart your PC to fix the problem.
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Error 0xd0000072/0xd000005e occurs for few users, this is not a common Windows 8.1 error. The error occurs when you try to switch Microsoft account. If the above steps are not working for you or any other question, then please comment below.